Refund policy

At Wild Rose + Sugar, we are committed to providing you with premium, handcrafted skincare products made with love and care.

No Returns or Exchanges

Due to the personal nature of our skincare and body care products and for health and safety reasons, we are unable to accept returns or exchanges on any items once they have been shipped.

Product Issues or Concerns

We stand behind the quality of our products. If you receive a damaged item, have concerns about your order, or experience any issues with your purchase, please contact us at hello@wildroseandsugar.com within 7 days of receiving your order. We will work with you to find a satisfactory solution.

Damaged or Defective Items

If your product arrives damaged or defective, please email us at hello@wildroseandsugar.com with photos of the damaged item and packaging. We will assess the issue and provide a replacement or refund as appropriate.

Questions?

If you have any questions about our return and refund policy, please reach out to us at hello@wildroseandsugar.com. We're here to help!